FORCeTOLOGY RETURN & REFUND POLICY
Effective Date: 13/12/2025
FORCeTOLOGY products are made with pride and persistence — but if something goes wrong, we’ve got you.
1. Returns
You may return an item within 7 days if:
- The item is defective
- You received the wrong product
- The product arrived damaged
Items must be:
- Unused
- Unworn
- In original packaging
- With proof of purchase
2. Refunds
Once we receive and inspect the returned item, we’ll update you on the approval or rejection of your refund.
If approved, the refund will be processed using the original payment method within 2–3 business days.
3. Exchanges
We replace items if:
- They are defective
- You received the incorrect size or product
Contact us first at info@forcetology.com before sending anything back.
4. Non-Returnable Items
To protect hygiene and customization quality, the following cannot be returned:
- Custom-made or personalized items
- Sale/discounted items
- Worn or washed apparel
5. Return Shipping Costs
- If the issue is our fault (defect or wrong item), we cover the return shipping.
- If you simply want to exchange or return for personal reasons, you cover the shipping.
6. Contact Information
For queries, support, or returns:
Email: info@forcetology.com
Phone (Optional): [Insert Number]
